Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
At Serenity fragrances & oils, we strive to provide high-quality essential oils and perfume oils. Due to the nature of our products, we have a strict no-return and no-refund policy.
Reason for Policy
Our products are essential items that cannot be reused once opened or used. As a result, we cannot accept returns or provide refunds for any reason, including dissatisfaction with the product.
Sample Options
To ensure our customers are satisfied with their purchases, we offer sample options for all our products. We encourage customers to utilize these samples before purchasing larger quantities (items bigger than 1/4 ounce bottles).
Customer Responsibility
Customers who purchase oils without utilizing the sample method are fully responsible for their purchases. We encourage customers to carefully review the item descriptions and notes before making a purchase.
Returns and Refunds
Any oils sent back to us due to customer dissatisfaction or disapproval will not be eligible for a refund. Additionally, any items sent back to us will be discarded at our discretion.
By making a purchase from Herborganicoils, customers acknowledge that they have read, understood, and agreed to our return and refund policy.
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